Sales
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Cash and credit account customers
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Build baskets into quick retail sales
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Quantity by item, length, area, volume, pack or specification
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Smart pricing tools
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Credit control warnings and alerts
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Custom dashboards - targets and opportunities
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Quick quotes
Purchasing
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Suggested reordering, automatically build purchase orders
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Simple purchase orders
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Multi-stage forward contracts
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Budget and actual on-costs
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Multi-currency with live rates
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Upload supplier price lists
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Live stock picture with future orders
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Supplier product lookup
Stock & Products
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Physical, allocated and free stock
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Stock by unit, length, area, volume and weight
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Stock by depot, lot, batch and location
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Track standard or specified packs
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Detailed quantity entry
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Label products and lot packs
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Ad-hoc or full depot stock counts
Milling & Processing
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Mill and Return lines embedded into sales orders
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Create mill orders for stock
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Build formula-based processes
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Convert packs and retain pack history
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Send material to outworkers
Analysis & Alerting
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Custom Dashboard KPIs
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One Button Export to Excel
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Activity Timeline
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Report in Excel/Power BI
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Afinitis Regular Reports
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Afinitis Business Insights
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Email & Timeline Alerting
Cloud System
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AWS Cloud Servers
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99.5% Cloud Uptime Guarantee
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Automatic Backups
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Automatic Network Traffic
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Encryption at Rest
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Live Fallback (Optional)
Integrations
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Xero Financials
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Quickbooks Financials
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Sage Financials
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eCommerce Web Connectors
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PaymentSense Link
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NearSt Link
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Custom App Connectors
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Open API
Services
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UK Based Helpdesk
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Data Management
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System Configuration
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Document Design
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Online Training
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Application Development
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Connector Development
What you get:
Sell more
Live stock availability and customer credit control, combined with smart pricing, provides your sales team with all the information they need to deliver quotes and orders with great customer service.
Happy customers order more frequently, with higher average order values.
Stock smarter
Whether you deal with unit items, length or weight controlled products, held in one location, bay, batch or lot, having precise knowledge of your stock levels and the optimal amount to carry is crucial.
This ensures that your customers can place orders with confidence, without needing to overcommit to excess stock.
Buy better
Combine sales trends with stock levels to automate reordering.
Whether placing simple purchase orders, or longer forward contracts - ensure you are buying the right quantities from the best source at the keenest price, every time.
Trying to make your financial or general ERP software fit your operations?
Using old monolithic systems that used to fit, but lack modern features?
Lots of disjointed spreadsheets, each with useful information, but not connected?
Taking too long to get the updates and improvements you need?
Helpdesk slow to respond, and never talk to the same person twice?
Support services from people who don't know you, or your business?
Are your current trading systems and support not cutting it?
The right mix of modern, easy-to-use software, with experienced, approachable service.
It's not about having just any system, but the right system for you.
An easy-to-use ERP solution combines features tailored to the way your business runs, a user-friendly interface that anyone can grasp, and integrations to your other essential software systems. Merchanter provides all that, plus valuable insights to facilitate smarter decision-making.
Merchanter is the product of a team with decades of experience in the fields of merchanting, importing, and stock control. We know all of our customers businesses intimately, and work closely with you month after month to ensure you get the most out of Merchanter, tailored to your unique requirements.
Why Merchanter and Ten-25?
Beat the Market
13%
Between Q4 2022 and Q1 2023, the Builders Merchants market average turnover grew by 6% (BMBI)
In the same period, Merchanter users turnover grew by an average of over 19%
Hundreds of Systems
Est. 1981
Serving Merchants, Importers, Agents and Stockists for over 40 years
Experience at Your Side
175+
Our UK-based technical team has over 175 years of experience working for, or in, merchant businesses
"Our staff love using Merchanter. The system makes every task quicker, easier and that bit less painful"
Mike Tregunna, Build Supplies
1 - Research
Merchanter is a versatile system equipped with a wide range of capabilities that can be customized to align perfectly with your business needs.
Choose whether you would like a call to discuss your requirements, a guided demo to show off how Merchanter might be a fit, or try the demo system out in your own time.
2 - Understanding
When you're confident Merchanter is the system for you, we'll visit site for a walk through your operations.
We'll follow up with a Business Process Report (BPR), outlining how Merchanter will fit alongside the way you run, and the improvements it'll bring.
3 - Trading
After your implementation project, and once all members of staff are Merchanter pros, you're ready to go.
Our UK-based helpdesk team will be with you should you need us, every step of the way.
3 simple steps
to smart sales, purchasing and stock management
We're so confident that you'll love Merchanter, that we won't make you sign your life away to use it.
If it's not your cup of tea, cancel at anytime with just 3 months notice.
No long term contracts
Merchanter connects seamlessly to best-in-class PIM, financial and eCommerce software, to create a system that fits you, not the other way around.
A system that fits
A system is only as good as it's least confident user, which is why we offer unlimited online training as part of our Merchanter Enterprise and Enterprise PLUS plans.
Unlimited online training
Merchanter is cloud-based, so all data is backed up automatically, and all updates are installed remotely.
Fewer interruptions, less stress.
99.5% uptime guarantee
Don't be tied into a system that isn't right for you
"Merchanter makes it easy for every member of the team to handle any customer enquiry, with no need to dig through lots of records"
Chris Curson, Henlow Building Supplies
Get in touch
We love chatting to people about their businesses, and how we can help.
We'll always give an honest opinion on whether Merchanter is a good fit for your business - it doesn't help either of us if not.
Get in touch, and let's get the ball rolling.
Try the free demo
We’re so confident that you’ll find Merchanter easy to use, we’ll let you try it for free, no obligation.
Try Merchanter in your own time, with no pressure from a sales rep.
Simply send us your details, and we'll send you your login.
Book a guided demo
Prefer a personalised demonstration?
Schedule a 1 to 2 hour online demonstration and we'll guide you through the system's functionality, customised to match a business like yours.
For a genuine real-world experience of Merchanter, we'll even set up sample products for you to play with.
GIVE US A GO.
You've got nothing to lose.
Get your customers the information they need, when they need it.
We all prefer to shop from businesses that offer the products we want, at the right time, and at competitive prices.
They should provide us with clear information about what's in stock, help us make informed decisions, and be aware of our past orders.
If your business struggles to keep this vital information readily accessible, try Merchanter, packed with user-friendly tools that bring all the answers to your fingertips with just a simple click.
